Our 100% Guarantee

Our 100% Guarantee

All Iyashi Products come with a 100% guarantee. What this guarantee covers is;

  1. 30 day money back guarantee if you are unhappy for any reason. Just return the product and we will issue you a full product refund. No questions asked.
  2. One week replacement period. if your product arrives damaged because of shipping or arrives defective we will replace it free of charge.
  3. In the rare chance your order is lost during shipping we will replace it free of charge.

If you have any other problems that do not fall under this guarantee please contact us and we will do what we can to remedy the situation.

We provide full e-mail and phone support for any issues you may have. All emails and missed phone calls will be responded to by an Iyashi tech & sales rep at our headquarters in British Columbia within 48 hours. 

For more details on our Return & Life time Guarantee  Policy or Shipping policies please click here to view them